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The story behind Clientshare

Clientshare launched in 2017 with a vision to fix supplier-client relationships on a global scale. From our very first client, to our latest enterprise win, we’ve retained our passion for helping our suppliers retain and grow their most precious asset - their clients. And we’ve delivered some pretty extraordinary results for them along the way. We work with organisations large and small, across multiple industries and have a team of experts ready to give you the tools needed to retain what matters most.

Our principles

We genuinely care about the success of our clients. Our mission is to continually evolve, create and build the greatest ‘service and contract governance’ tools to consistently help clients to grow and retain contracts.

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Genuine

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Client Obsessed

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Results Focused

Our leadership team

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James Ward

Managing Director

James’ background is in business-to-business (B2B) relationships. He launched Clientshare realising that dialogue between buyers and suppliers simply wasn’t good enough in today’s digital economy. Previously he was at Xerox Corporation leading the financial and professional services sector. Outside of work he loves playing hockey and squash.

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Fraser Cameron

Commercial Director

Fraser and his commercial team lead the growth of Clientshare revenue across existing and new clients. He was a warfare officer in the Royal Navy before moving into IT outsourcing. Fraser is a relationship builder at heart and has led much of our growth. When not at his desk he’s involved in anything that gets the heart racing!

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Helen Ectors

Enterprise Accounts Director

Helen has spent her career as a champion of insight-driven innovation, building and leading global teams to deliver award-winning, innovative products, communications and consumer experience for Fortune 500 companies. Her passion for consistent, practical communication delivers strategic growth and results. When not working Helen is usually either reading, walking or in the kitchen learning to cook.

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Lucy Kirby

Enterprise Accounts Director

Lucy comes from 10 years of strategy consulting experience at EY and Slalom, specialising in customer strategy and technology across the public, defence, pharmaceutical and technology sectors. Her work on the government defence export strategy has been presented directly to the Prime Minister’s Office. A highly established and ambitious individual, Lucy is excited to play a key role in driving growth at Clientshare. Outside of work, she enjoys playing the cello and piano, tennis and scuba diving in far flung locations, as often as possible.

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Amir Kutscher

Head of Product

Amir started his Product Management journey in AI and Machine Learning, working in the forestry, retail and fintech sectors to improve the way we’ve always done things. Leading the development of our products with his team, he brings his extensive B2B experience and passion for product and technology to Clientshare. An admitted history buff, when not in product mode or busy with home improvements, he enjoys reading and travelling.

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Maria Rangin

Head of Marketing

Maria has spent the last decade building marketing departments for high-growth tech start-ups. Focused on everything from establishing strong brand foundations, to building and implementing inbound lead generation strategies, she is a 360 marketer with experience working in contech, martech and SaaS businesses. Now she's taking on a key role at Clientshare to lead our inbound growth. When not glued in front of the laptop, Maria loves nature, travel and a really nice beer garden.

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David Griffiths

Finance Director

David spent 13 years at the BT Pension Scheme, the largest corporate pension scheme in the UK, during which time he undertook a wide range of investment management roles, including leading the asset allocation and responsible investment functions. Prior to this, he was with the Financial Services Authority. He holds a Ph.D. in Economics and a Masters in International Business. Outside of work he enjoys cycling and, if pushed, running.

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George Heron

Head of Customer Success

With a background working in Customer Success across multiple sectors, George is an expert in delivering customer growth and improving retention rates. As one of Clientshare's earliest employees, he was integral in building, and now leading, our Customer Success team, and responsible for ensuring our clients get great results using Clientshare's products. Outside of work George enjoys music, hiking and generally getting outdoors as often as possible.

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