Logistics | Clientshare

The logistics services marketplace is growing at an unprecedented rate, and competition from new suppliers is placing a renewed importance on customer experience.

Our platform helps logistics enterprises, such as CEVA and SEKO, to stand out among the competition and prove consistent value and innovation. With our digital Quarterly Business Reviews process, it's easy to send high-quality and standardised QBRs. It’s a natural way to evidence your value to your clients on a regular basis, while also automatically sending out NPS and CSAT. The digital Review Pack gives your clients an outstanding user experience, leading to high response rates, and first-class client data. Our Risk Analysis Dashboards gives logistics enterprises all the data-driven insights they need to build exceptional client relationships.

1 in 3 FTSE 100 companies already use Clientshare Pulse.

"Clientshare has made it easier to pinpoint accounts that might need hypercare or are ready to grow.

Read customer stories

"Pulse helps us gather regular feedback and NPS to act quickly when needed, adding significant value."

Read customer stories

Workflow

Combine Quarterly Business Reviews, CSAT & NPS

Create standardised, consistent and professional Quarterly Business Reviews across all your accounts
Reach all the key stakeholders within each client account

Review Pack

Deliver outstanding UX for your clients

Improve client feedback and response rates by including CSAT and NPS while evidencing value and innovation

Increase the client experience with our personalised video tool and leadership message

Data

Unique Risk Analysis Dashboards and alerts

Uncover accounts at risk of churn before it's too late with data-driven insights and custom alerts
Identify new growth opportunities

“The Pulse tool has become a key selling point for our tenders or when talking to potential new clients. It shows that we offer our clients the opportunity to give us regular feedback, that we care about what our clients think about us and that we will take immediate action. That's pretty powerful.”

Dan Eckett, SEKO Logistics

“We were looking for a way to get more consistent and reliable data across our client accounts. We believe Clientshare Pulse will help us get clear visibility of the health of our clients, highlight any areas for improvement within specific accounts as well as continuing to build the relationships we have with our clients.”

Tony Taylor, National Express Transport Solutions

“We are now able to standardise the whole business reviews process and client feedback through Clientshare which has given us more control over our accounts and made it easier to pinpoint accounts that might need hypercare or are ready to grow.”

Digital QBRs for
Logistics

Stand apart from the competition with the logistics markets most exceptional client relationships. Clientshare is the only Quarterly Business Reviews platform for Logistics Enterprises and gives you data-driven insights to easily uncover problem accounts and identify new growth opportunities.

Prove your value and innovation
with first class QBRs

"Clientshare has made it easier to pinpoint accounts that might need hypercare or are ready to grow.

"Pulse helps us gather regular feedback and NPS to act quickly when needed, adding significant value."