The story behind Clientshare

Clientshare launched in 2017 with a vision to fix supplier-client relationships on a global scale. From our very first client, to our latest enterprise win, we’ve maintained our passion for helping B2B enterprises retain and grow their customers by giving them the tools to stand out, win trust and deliver exceptional Business Reviews.

By building the world's leading Business Reviews platform, we’ve delivered some pretty extraordinary results. We work with organisations across multiple industries and provide you with the tools you need to create, deliver, measure and act on reviews and feedback. We also deliver insights to senior leaders so they can uncover problem accounts and identify opportunities to grow. 

Our principles

We genuinely care about the success of our clients. Our mission is to be the world’s leading Business Reviews platform for B2B enterprises.




Client Obsessed


Results Focused

Our leadership team


James Ward

Managing Director

James’ background is in business-to-business (B2B) relationships. He launched Clientshare realising that dialogue between buyers and suppliers simply wasn’t good enough in today’s digital economy. Previously he was at Xerox Corporation leading the financial and professional services sector. Outside of work he loves playing hockey and squash.


David Griffiths

Finance Director

David spent 13 years at the BT Pension Scheme, the largest corporate pension scheme in the UK, during which time he undertook a wide range of investment management roles, including leading the asset allocation and responsible investment functions. Prior to this, he was with the Financial Services Authority. He holds a Ph.D. in Economics and a Masters in International Business. Outside of work he enjoys cycling and, if pushed, running.


Lucy Kirby

Commercial Director

Lucy comes from 10 years of strategy consulting experience at EY and Slalom, specialising in customer strategy and technology across the public, defence, pharmaceutical and technology sectors. Her work on the government defence export strategy has been presented directly to the Prime Minister’s Office. A highly established and ambitious individual, Lucy is excited to play a key role in driving growth at Clientshare. Outside of work, she enjoys playing the cello and piano, tennis and scuba diving in far flung locations, as often as possible.


Helen Ectors

Head of Global Accounts

Helen has over 18 years experience as a champion of insight-driven innovation, building and leading global teams to deliver award-winning, innovative products, communications and consumer experience for Fortune 500 companies. Her passion for consistent, practical communication delivers strategic growth and results. When not working Helen is usually either reading, walking or in the kitchen learning to cook.


Amir Kutscher

Head of Product

Amir started his Product Management journey in AI and Machine Learning, working in the forestry, retail and fintech sectors to improve the way we’ve always done things. Leading the development of our products with his team, he brings his extensive B2B experience and passion for product and technology to Clientshare. An admitted history buff, when not in product mode or busy with home improvements, he enjoys reading and travelling.


Maria Rangin

Head of Marketing

Maria has spent the last decade building marketing departments for high-growth tech start-ups. Focused on everything from establishing strong brand foundations, to building and implementing inbound lead generation strategies, she is a 360 marketer with experience working in contech, martech and SaaS businesses. Now she's taking on a key role at Clientshare to lead our inbound growth. When not glued in front of the laptop, Maria loves nature, travel and a really nice beer garden.


George Heron

Head of Customer Success

With a background working in Customer Success across multiple sectors, George is an expert in delivering customer growth and improving retention rates. As one of Clientshare's earliest employees, he was integral in building, and now leading, our Customer Success team, and responsible for ensuring our clients get great results using Clientshare's products. Outside of work George enjoys music, hiking and generally getting outdoors as often as possible.

Joe Brownill Head of demand generation at Clientshare

Joe Brownill

Head of Demand Generation

Joe leads our Demand Generation team responsible for driving outbound growth by ensuring prospective B2B enterprises understand the value of digitising their business reviews process. He has been with Clientshare since 2019 and was central in building the Demand Generation department and processes. Outside of Clientshare, Joe loves to play hockey, cycle, hike and to cook.

QBR research whitepaper Clientshare

Download our research whitepaper, 'The QBR Delusion'

We interviewed hundreds of buyers of Logistics, FM, Contract Catering, IT, RPO and BPO services from the UK and US. The research uncovers an undeniable feeling among buyers that their suppliers need to start delivering better QBRs if they want to keep their business. Learn more about how your customers think you're losing out on key opportunities with them today.

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