Digital QBRs for Business Process Outsourcing
The BPO industry is one of the fastest-growing sectors but also very competitive. Customer’s expectations continue to rise yet top results are demanded on shoestring budgets. These challenges are compounded by a scarcity of talent and above-average employee attrition. Our Quarterly Business Reviews platforms will help you uncover accounts at risk and new opportunities to grow.






Demonstrating transparency to Carlisle's stakeholders with live performance information

Features for BPO teams


Know the health of every account
Keep your finger on the pulse of all accounts. Our QBR platform makes it easy for your to uncover client accounts at risk of churn and act quickly before it's too late.


Make sure your clients see the best side of your business
Standardise how you evidence your success and communicate value and innovation.


Deliver Quarterly Business Reviews consistently
Stay close to every customer by providing consistent communication and content they can trust.
Features you and your team can’t live without

Risk Analysis Dashboards
Gain data-driven insight from customer ratings across every account. Our dashboards give you an overview of the health of all your customers, making it easy to uncover accounts at risk and accounts ready to grow.

Client Feedback and Net Promoter Score
Gain invaluable insight from your customers as they engage with your Quarterly Business Reviews. Gather consistent client feedback and ratings - all in one central place.

Quarterly Business Reviews Workflow
Deliver high-quality Quarterly Business Reviews consistently to your customers. All QBR meeting actions can be documented and tracked, safeguarding the integrity of the relationship.

Personalised video and leadership messages
Make every review memorable with easy-to-create videos that Account Managers and Leaders can upload every time avoid being faceless; humanise the experience.
Trusted by forward-thinking teams, worldwide





