Customer Stories

See how others are using Clientshare software solutions for success.

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Chartwells Independent use Clientshare to digitise their business reviews process and gather client feedback
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SEKO Logistics use Pulse to show they care about their clients' feedback and take immediate action
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National Express Transport Solutions gain better visibility over their client feedback and account health. 

We are pleased to announce that National Express Transport Solutions are now using Clientshare Pulse to digitise their business reviews process.

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Compass Group increased their client feedback and gained access to new data-driven insights with Clientshare

Clientshare gives us the power to have the right conversations at the right time which helps us reduce the risk of churn.

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CEVA Logistics use the Clientshare platform to easily identify client accounts at risk and prevent churn

We are now able to standardise the whole business reviews and client feedback process through Clientshare which has given us more control over our accounts.

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Incentive-FM is saving time and effort by using the Pulse workflow tool for their business reviews

The tool is much easier than sending reviews and comments via email, and then manually gathering and sharing client feedback.

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SEKO Logistics use the Pulse tool as a key selling point for tenders and when talking to potential clients

The regular reviews and consistent workflow of Pulse ensures we keep our clients as up to date as possible on our progress.

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CEVA Logistics now have easy access to client dashboards and data-driven insights with Clientshare
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Incentive-FM is saving time and effort by using the Pulse workflow tool for their business reviews
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Telefónica Tech increased cross-selling by 15%

The Pulse tool created consistency across Delivery Managers. The newfound transparency created opportunities for cross-selling that may not have been identified before.

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Improving CH&CO's client retention rate

We used to be very analogue in our client approach, nothing was centralised, and our clients didn’t understand just how much we did for them, now every account is treated in a way that CH&CO knows will be well looked after.

 

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Customer retention is more important than ever 

As pioneers in the recruitment and managed services space, PMP’s expertise and experience allows them to take care of people and operations so clients can focus on their core business. 

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Helping Guidant achieve an industry leading contract retention rate

Clientshare is now Guidant’s global platform for client engagement and has been instrumental in 95% contract retention and growing Guidant’s credibility within client accounts.

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Demonstrating transparency to Carlisle's stakeholders with live performance information

Putting the Customer at the Heart of all we do is the cornerstone of Carlisle. We are working with Clientshare to deliver upon this core value of our business.

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