Stop losing clients and start growing with Clientshare Pulse – the only Quarterly Business Reviews platform for B2B enterprises. With our risk analysis dashboards driven by client feedback, uncover problem accounts and identify opportunities to grow.
Do you know if your clients are happy?
Today 30% of accounts churn for reasons that are within your control.
Our Quarterly Business Reviews platform increases retention by enabling B2B enterprises to uncover accounts at risk of churn and identify new growth opportunities. Pulse digitises the Quarterly Business Reviews process, measures CSAT and NPS easily across all accounts and provides risk analysis dashboards to help senior leaders make decisions based on data-driven insights.
Find out why Clientshare is already used by one in three FTSE 100 companies.
The old way
Leaders are blind to ongoing customer feedback and account team activity at each Quarterly Business Review
Quarterly Business Reviews are only seen by 1 to 2 customer recipients
Quality Quarterly Business Reviews only happen with a small number of clients
Leaders do not have a direct communication channel with their customers
No way to consistently demonstrate value and no data to measure health across all customers
Leaders have dashboards and data that show the performance of every account and account manager
Over 6 people including contract renewal decision makers see your Quarterly Business Reviews
All your accounts, smallest to largest, receive a quality, personalised Quarterly Business Review
Customers can easily provide regular feedback to your leadership at every Quarterly Business Review
Digitised Quarterly Business Reviews that demonstrate value and innovation and get scored by over 80% of your customers
How it works
Our platform has 3 main functions, starting with an easy-to-use Quarterly Business Reviews workflow tool to create and manage your process. This in turn delivers a first-class review pack with outstanding UX to your clients. The software gathers all data and responses into tailored risk analysis dashboards with custom alerts. All to make sure you have client insight at your fingertips.
Combine Quarterly Business Reviews, CSAT & NPS
Deliver outstanding User Experience for your clients
Unique Risk Analysis Dashboards and alerts
Calculate the ROI of using our QBR platform in your business
Our customers have seen great results, try our ROI calculator and see what it can do for you.
Book a Demo
Talk to someone from our great team that would love to show you the platform and see how Clientshare can help you increase your retention and growth.