The Clientshare Solution
Save hours and automate reviews
Clientshare replaces manual, inconsistent CX and Business Review processes with a digital workflow that helps account managers work faster and smarter.
- Guided review workflow
- Automated NPS, CSAT and feedback collection
- Embedded SLA / KPI reporting and integrated CMS
- Real time dashboards


Gain visibility and control
Clientshare gives senior leaders and account managers a single place to see exactly what is happening across all of your accounts, so you can act early before small issues become serious problems.
- Live risk dashboards
- Real time NPS scores
- Full feedback visibility
- Automated urgent alerts
Retain and grow your contracts
Clientshare helps you consistently demonstrate value to your customers, so you win renewals on value rather than price and open the door to upsell and growth opportunities.
- Early churn warning signs
- Demonstrate value consistently
- Identify upsell opportunities
- Win renewals on value
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Used by 1-in-2 of the FTSE100 and 1-in-3 of the S&P500
PRODUCT TOUR
Explore Clientshare
Dan Eckett
Client Solutions Director UK&I, SEKO Logistics
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“The regular reviews and consistent workflow of Clientshare ensures we keep our clients as up to date as possible on our progress. Clientshare helps us gather regular feedback and NPS scores to act quickly, adding significant value.
Jason Bendell
Partnership Director, Chartwells Independent - Compass Group
“Clientshare has enabled us as a senior leadership team to be able to jump on client queries at the right time. We can set up alerts and notifications to see client comments and scores when we need to. Even if we think or assume a client is happy, sometimes their scores haven't been where we think it would be. Clientshare gives us the power to have the right conversations to reduce the risk of churn.”
Claire Rumsey
Sector Managing Director, OCS
“Clientshare has really helped us to put a framework around our business reviews for our clients and be able to capture the good feedback, as well as the areas where we get challenged and need to improve. It's also enabled us to link in our data through our Power BI reporting, which is really key in our business as we grow and we want to connect more with our clients.”
Supplier Research
What B2B suppliers need to do to improve their QBRs to retain and grow customers.
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Download our latest whitepaper
NPS is one of the most popular B2B feedback metrics, yet few use it effectively to retain clients and drive growth. This explains why it matters, and how leading suppliers leverage it to boost retention and upsell opportunities.
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