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Webinar: Staying Customer Obsessed in a Challenging Market

Joe Brownill
March 30, 2020

Blog thumbnail - webinar Justin Ablett

This morning we hosted the first webinar in our 'Staying Customer Obsessed in a Challenging Market' series!

James Ward and Justin Ablett from Clientshare and IBM respecitvely, led the 30-minute session to over 50 companies, discussing best practices, tips and tricks, and market insight into how companies can be obsessed with their clients and deliver a world-class remote customer experience. 

You and your team may be grounded at the moment, but that doens't mean you can't stay close to your clients! 

If you have any questions about the webinar, please contact hello@myclientshare.com

 


 

Headquartered in London, the Clientshare purpose is to help companies retain and grow contracts. Clientshare works with companies like Compass Group, OCS, CBRE and others, helping improve buyer-supplier relationships, making business easier and improving retention rates, typically by 18%.

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Download our latest whitepaper

NPS is one of the most popular B2B feedback metrics, yet few use it effectively to retain clients and drive growth. This paper explains what NPS measures, why it matters, and how leading suppliers leverage it to boost retention, upsell opportunities, and customer experience.