Clientshare Pulse: a client’s experience
Receive consistent business reviews
Stay close and connected with your supplier, safe in the knowledge you are receiving consistent content including business reviews and follow-up actions.
Provide feedback easily
When the lines of communication are transparent, everyone benefits. By using Pulse to rate and provide feedback, your suppliers have the opportunity to improve their service delivery.
Features that benefit customers
Clients give ratings on five simple but powerful areas: value for money, quality of service, strength of relationship, quality of reviews, Net Promoter Score.
Feedback and Net Promoter Score
As all ratings and feedback are located in one secure, online location, it makes it easy for both clients and suppliers to engage with the content.
Business Reviews Workflow
Clients will receive business reviews consistently, with nothing lost or misplaced in email. Follow-up actions are documented and tracked, safeguarding the integrity of the relationship.