
How Clientshare Pulse Benefits: Compass Group (Dine Contract Catering)
Nick: "So Clientshare Pulse has really helped Compass Group reach all of its clients in terms of being able to accurately get some scoring, so being able to send that out directly to our clients and understand how they feel about our performance is really key to us. I think the amazing part of this is that 2.0 has got a whole new approach to how we're going to be doing our quarterly business reviews with our clients and we're really looking forward to continue working with Clientshare."
Hear more about Compass today.
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Net Promoter Score (NPS) remains one of the most widely used customer feedback metrics in the B2B world. Many organisations send out annual surveys or ad-hoc feedback requests, but few know how to use NPS to retain clients and drive growth effectively.
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