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Plans & Pricing

Find the right plan for your business

Lite

£1,000 /month

1-to-MANY SURVEYS

  • Customer surveys
  • NPS & CSAT collection
  • Written feedback collection
  • Risk analysis dashboards
  • Follow-up meeting requests
  • Personalised videos
  • Customised leadership messaging
  • 1 User
  • 1 Workspace
Contact Us

Enterprise

Request Pricing

+ ENTERPRISE MODEL

  • Workflow automations
  • Embedded data visualisation
  • Internationalisation
  • Single Sign On (SSO)
  • REST API
  • Bespoke integrations
  • Custom reporting
  • NPS & CX Maturity benchmarking
  • Enterprise account management
Contact Us

Full feature list: Lite

  • 1:many customer surveys for tail-end accounts
  •  Net Promoter Score (NPS) collection capabilities and Pulse Index™ customer satisfaction (CSAT) measurement
  • Written customer feedback collection module
  • Follow-up meeting requests via Connect
  • Live risk analysis dashboards
  • Send and manage Connects for thousands of recipients
  • Distribution of personalised videos to client accounts
  • Customised messaging from your leadership
  • Deploy Connect across multiple regions
  • Support provided for User via ChatBot and email 
  • 1 Clientshare Connect User
  • 1 Clientshare Connect Workspace

Full feature list: Professional

  • Management of the full Business Review process
  • Track actions set in Reviews and track tasks from written requests
  • Automatic alerts sent when feedback is received with 'urgent' flags for low scores
  • Send Reviews and Connects from a custom company email domain
  • Customise the branding of Reviews and Connects sent to recipients
  • Export Clientshare data in CSV format
  • Integration with ChatGPT, Claude, Gemini and CoPilot (coming soon) for in-depth analysis
  • Integration with existing Content Management Systems (coming soon)
  • Access to implementation and training with Clientshare's CS team with ongoing support for Users
  • 15 Clientshare Pulse and Connect Users
  • 5 Clientshare Pulse and Connect Workspaces

Full feature list: Enterprise

  •  Integration capabilities for CRMs including Salesforce, Dynamics and Snowflake
  • Platform, Reviews and Connects available in various languages including: English, Japanese, Turkish, Spanish, Portuguese, French, German, Italian + more
  • Customisable automated alerts and reminders for consistent review processes
  • Customer Service data visualisation embedded into reviews and dashboards
  • Selected custom reports produced by the Clientshare team based on data collected via Pulse and Connect
  • Secure access to the Clientshare platform using a single set of credentials
  •  Clientshare's public API is a REST API accessible via an access token available to 'Owner' roles in organisation settings for building apps and integrations 
  • Provision of industry- and company-specific NPS benchmarks and analysis
  • Ability to measure the maturity of current Business Review processes and CX strategies
  • Opt-in opportunities for beta testing and exclusive early access for newly released features
  • Full implementation programme with customised, in-person training
  • Dedicated Account Manager for support and queries
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“Clientshare has been a real enabler for our business. Our customer retention rate is 98% this year, which is higher than any other business I’ve known. It’s a fantastic tool that helps our team to understand what our customers are saying every day. What I love about Clientshare, as a leader, is that I get our client feedback messages every day – real, live data. That’s fantastic in today’s world. I can talk to my teams about our client feedback, and that enables us to respond to our customers’ requests. It’s an amazing tool.

 

Richard Sykes. ABM

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"Clientshare has given us tangible, tactical feedback from customers on a consistent basis. We can really delve into it, understand where we need to improve on contracts, and it gives us a really non-confrontational way of obtaining feedback from customers after a QBR."

Claire Fields, OCS

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"Pulse has really supported ISS in terms of a rollout across our government sector, we found it really useful in helping our Managing Director to understand customer feedback from across quite a diverse range of accounts and get an overview of where we're really doing well and where we've got some challenges and how we help resolve those."

 

Simon Winkworth, ISS

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Clientshare has been greatly received by our clients and there are obvious benefits. The business review workflow has allowed us to send consistent reports to our clients and opened up a new line of communication and feedback. We used to send out a loyalty survey a few times per year, but we weren’t getting the traction we wanted. We needed better conversations and that’s how we landed on Clientshare.

 

Jason Bendell, Compass Group