Podcasts & Events
Explore Clientshare podcasts, webinars and events on B2B customer experience, Business Reviews, NPS, customer retention and growth.

Business • Management • 7 episodes
Beyond the Review
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Catch up on the latest webinars, discussions and advice from Clientshare.
Listen to Clientshare's CEO, James Ward, discussing the global CX landscape with a focus on Business Reviews and the benefits they hold for large enterprise businesses. Or learn about the best ways to leverage CX, technology and AI to help your business.
Whether you're looking to improve your Customer Experience, understand more about customer sentiment or want to hear how others in your industry are tackling CX challenges, this podcast's for you.NPS Best Practice: Why NPS and Business Reviews are stronger together
16 min
NPS Best Practice: From promoters to advocates - using NPS to grow accounts
18 min
NPS Best Practice: Using NPS as an early-warning system for churn
14 min
NPS Best Practice: How senior leaders should be using NPS benchmarks
15 min
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