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How to log in to Clientshare Pulse

Alice takes you through the login flow for Clientshare Pulse, both as an SSO and standard user.

 


 

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How to get the most out of Pulse

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What to include in your QBRs

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3 more ways to improve your QBRs

 

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Five ways Quarterly Business Reviews impact retention and growth
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Nine ways to ace client reviews
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What is a Quarterly Business Review (QBR)?
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Download our latest whitepaper

Net Promoter Score (NPS) remains one of the most widely used customer feedback metrics in the B2B world. Many organisations send out annual surveys or ad-hoc feedback requests, but few know how to use NPS to retain clients and drive growth effectively.

In this paper, we explain what NPS measures, why it's important, and explore the ways leading suppliers are using it to improve contract retention, drive upselling opportunities and boost overall customer experience.