In this two-part video podcast hosted by Warwick Brown, James Ward (CEO of Clientshare) reveals why 88% of buyers believe traditional QBRs lack value, and offers a practical playbook to transform them into powerful growth engines.
Part 1 – “What’s broken in your QBR?”
James Ward explains why most QBRs fall flat, from bloated slide decks to presentations that lack actionable insight. He outlines the four stages of QBR evolution and shows why insight, not raw data, is what clients truly value.
Podcast link: https://podcast.thekamclub.com/episodes/55
Part 2 – “Turning QBRs into growth-driving conversations”
This follow-up session focuses on action. Ward shares a proven three-step plan to make your QBRs strategic, focused and future‑oriented. Learn how leading suppliers use dashboard visuals, the “what? so what? what next?” slide filter, and real-time client feedback to turn reviews into trust-building opportunities for revenue growth.
Podcast link: https://podcast.thekamclub.com/episodes/56
