Clientshare held the first annual Clientshare Awards, recognising companies in the ITO, BPO, FM and Logistics sectors who have excelled in their Customer Experience and Quarterly Business Review (QBR) processes.
Read the whole press release and see the winners by clicking on one of the below publications:
NPS is one of the most popular B2B feedback metrics, yet few use it effectively to retain clients and drive growth. This paper explains what NPS measures, why it matters, and how leading suppliers leverage it to boost retention, upsell opportunities, and customer experience.
