30 seconds on the Pulse Index

Maria Rangin
November 18, 2022

 

Let us introduce you to the Pulse Index, one of the key measurements of client feedback you have access to when using Clientshare Pulse, our unique workflow tool for Quarterly Business Review (QBR) management.

With Pulse, it's easier than ever to create professional and consistent QBRs. Our tailored Pulse Index feature enables you to measure your client satisfaction on the areas that are most important to your business.

 

Create your custom questions and gain consistent and high-quality feedback across all your accounts on the things that matters the most to you. You will have constant access to the health of all client accounts at a glance and immediately be able to identify any accounts at risk or areas of growth

 

 

Book Demo

 


Want to know more about how Pulse works? Have a look at:

pulseindex

 

nps-whitepaper-blog-image

Download our latest whitepaper

Net Promoter Score (NPS) remains one of the most widely used customer feedback metrics in the B2B world. Many organisations send out annual surveys or ad-hoc feedback requests, but few know how to use NPS to retain clients and drive growth effectively.

In this paper, we explain what NPS measures, why it's important, and explore the ways leading suppliers are using it to improve contract retention, drive upselling opportunities and boost overall customer experience.