30 second introduction to Pulse

Maria Rangin
October 20, 2022

 

Let us introduce you to Clientshare Pulse, our unique workflow tool for Quarterly Business Review (QBR) management.

With Clientshare Pulse, it's easier than ever to create, deliver, measure, and act on, business reviews and client feedback. You only have to follow our easy step-by-step process to create and share your Business Reviews with your clients. Senior leaders gain invaluable insights and feedback through consistent processes. All teams are able to view the current health of each client relationship instantly. Take a look at our Customer Stories to understand why industry-leading companies are choosing Clientshare for their QBRs.

With our best-in-class dashboards, you can review your Net Promotor Scores, average ratings and feedback, immediately identify any accounts at risk, and spot opportunities for growth.

Take back control over your client success today with Clientshare Pulse. Request a demo with our team to learn more.

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Want to know more about how Pulse works? 

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Download our latest whitepaper

Net Promoter Score (NPS) remains one of the most widely used customer feedback metrics in the B2B world. Many organisations send out annual surveys or ad-hoc feedback requests, but few know how to use NPS to retain clients and drive growth effectively.

In this paper, we explain what NPS measures, why it's important, and explore the ways leading suppliers are using it to improve contract retention, drive upselling opportunities and boost overall customer experience.