Our Commercial Director on Revenue Enablement and Quarterly Business Reviews (QBRs)

Alice Garwood
June 29, 2023

 

Head of Marketing, Maria Rangin, was joined by our Commercial Director, Fraser Cameron, to talk about revenue enablement and the importance of QBRs and customer facing tools to unlock growth. Gartner recently released a report on how to strategically move from sales enablement to revenue enablement models for B2B enterprises to better support rapid growth.

If you'd like to know more about Clientshare and our Quarterly Business Reviews platform, we highly recommend you book in for a demo with one of our team.
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Download our latest whitepaper

Net Promoter Score (NPS) remains one of the most widely used customer feedback metrics in the B2B world. Many organisations send out annual surveys or ad-hoc feedback requests, but few know how to use NPS to retain clients and drive growth effectively.

In this paper, we explain what NPS measures, why it's important, and explore the ways leading suppliers are using it to improve contract retention, drive upselling opportunities and boost overall customer experience.