Quarterly Business Reviews (QBRs): 3 ways to unlock growth

Alice Garwood
March 22, 2023

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This year, our Managing Director James Ward, took the time to speak at a webinar for the Institute of Sales Professionals on the subject of business reviews and how these vital touchpoints can be used to unlock your growth. Check out James and his insights in the video below.

By the end of this webinar you will gain insights on:

  • How to deliver best-in-class QBRs
  • Avoiding pitfalls of poor QBRs
  • How QBRs can support retention and growth of accounts

 

Want to improve your QBRs?

At Clientshare, we have created a one-of-a-kind business reviews workflow tool called Pulse. Take a look at our 30 second introduction to Pulse.

Already interested?

Book a demo and find out more about how we can help you with your Business Reviews.

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Download our latest whitepaper

Net Promoter Score (NPS) remains one of the most widely used customer feedback metrics in the B2B world. Many organisations send out annual surveys or ad-hoc feedback requests, but few know how to use NPS to retain clients and drive growth effectively.

In this paper, we explain what NPS measures, why it's important, and explore the ways leading suppliers are using it to improve contract retention, drive upselling opportunities and boost overall customer experience.