Clientshare starts Q4 on a high as its Pulse product for digital Business Reviews continues to grow rapidly across the logistics, FM and BPO marketplaces.
Additionally, Clientshare’s product reach continues to increase with now 1-in-2 FTSE 100 using Clientshare Pulse software as well as 1-in-3 S&P 500.
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NPS is one of the most popular B2B feedback metrics, yet few use it effectively to retain clients and drive growth. This paper explains what NPS measures, why it matters, and how leading suppliers leverage it to boost retention, upsell opportunities, and customer experience.
